[She's actually caught off guard by the severity in the tone, the sudden, sharp interruption.]

I... don't know what I expected you to say, but I guess it wasn't that.

[Shepard looks back down at her hands, trying to gather her thoughts but forcibly talking through them.]

So many people haven't known what to say to me. So it just... hasn't gotten said. I don't know if anyone knows how to deal with this. I sure as fuck don't.