"There's no handbook or anything that spells it out, but people who've been here awhile have managed to put that much together. It doesn't answer most of our questions, but it's something." Knowing where events came from and the effect they had wasn't the problem. They still didn't know the why, though she hoped they would see a change in that sooner or later.

"I don't know if it's bigger or smaller. I've never dealt with the vendors, but-- yeah. She'll be missing something." Maybe they would be, too, but she couldn't be sure. Hell, how would they even know?

"It does matter. Even if we can't change it yet, it's better to know. Knowing is part of what drives us to find a way to change things."