[Toriel just sighs. She doesn't want to have to say this, worried about what might come out, other people's business that she feels she really shouldn't be sharing with others. It takes a great deal of effort, to avoid naming any names.] I have... known... people who have been through hardships and trauma. They are often on edge and needlessly rude, in an attempt to push others away, likely so that they are not hurt again. Opening up and being kind is not easy for them.

I have spent a great deal of time around people like that, and there was just something about how you acted that made it feel familiar.