"They're not looking for the truth." That's the long and short of it. He knows doctors, and they know him. He speaks with the air of someone who's lived this before - who knows exactly what he's doing, and how.

"They don't want to hear the truth. They want to believe that they're helping."

And if they don't hear that they're helping, they'll try to fix things until they get the answer they're looking for.